In order to be successful in today’s demanding, interpersonal world, you must have a high level of emotional intelligence. Without it, your actions and reactions become emotional compulsions instead of rational choices, and your interactions become frustrating antagonisms instead of powerful synergies.
Emotional intelligence consists of four skills:
3. Social awareness
4. Relationship management
In The Emotional Intelligence Quick Book, Bradberry and Greaves do a good job making the case for increasing one’s emotional intelligence and they contribute some useful suggestions for doing so. My one complaint is that the book is a little light, in my opinion. I would have preferred more real-world advice and more detailed information—more content, to be blunt.
But I think The Emotional Intelligence Quick Book makes an excellent introduction to the subject. Note: If you want to take advantage of the included online assessment, you must buy the book new. Each book comes with a unique access code.